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You can order Online at www.medishop.co.uk |
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3 ways to order |
Phone |
Free-phone
0800 043 66 99
- 8.00am and 6.00pm Monday to Friday. |
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Post |
Using our Order Form. |
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Why do I have to give my email
address and telephone number? |
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Why is my credit/debit card not accepted
when I check out my basket? |
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What does
Pharmaceutically Packed mean? |
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When are the
goods dispatched? |
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Can I
telephone you with an inquiry? |
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Can you answer
Medical Questions? |
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What dose
should I take? |
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Have you a
catalogue of your products? |
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If I purchase
more than one item can I have a discount? |
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Are your
supplements suitable for vegetarians? |
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Who are you? |
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Why do I have to
give my email address and telephone number?
We ask for your email address in order to confirm that Medishop has
received your order. You will also receive a confirmation email from
WorldPay advising that your account has been debited.
We ask for your telephone number so that we can advise you of any delays
etc. We do not pass your email address or telephone number to third
parties and neither do we use them for marketing purposes. |
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Why is my credit/debit
card not accepted when I check out? |
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The most likely cause
is failure to complete the form correctly. When entering your
personal details ie name and address etc, you must complete
all the fields (ie boxes) marked with a * including telephone
number and email address on both card holder and delivery address
details.
When entering your credit/debit card details, you must complete as
follows:
Select your card type ie Visa, MasterCard, etc
Card Holder Name (must be the same name as shown on
card)
Card Number (numbers only, no spaces)
Expiry Date (mm/yyyy) ie 06/2005
Issue No. (Switch) or Start Date (if applicable)
If your card has a Start Date then use the format as before ie mm/yyyy
Security Code
Some cards, many UK-issued cards for example, have a number printed
at the top of the signature strip on the reverse of the card. Enter
the last three digits only
Others, American Express cards for example, have a security number
printed on the front of the card, above the account number. Enter
this four digits number
If you still have problems then we
will be pleased to take your order by Free-phone 0800 043 66 99
between 8.00am and 6.00pm Monday to Friday. |
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What does Pharmaceutically
Packed mean? |
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Medishop's
supplements are professionally packed on premises licensed and inspected
by the "Medicines and Healthcare products Regulating Authority" (MHRA).
All our supplements are packed in pharmaceutical grade tubs with traceable
codes, batch numbers and best before dates. |
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When are the goods
dispatched? |
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Normally
within 24 hours after receiving confirmation of payment. |
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Can I telephone you with an
inquiry? |
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Yes, you can
call us on Free-phone 0800 043 66 99 between 8.00am and 6.00pm Monday to
Friday, except Bank Holidays. Very occasionally during the working day the
office is unmanned so if there is no reply please ring again later. |
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Can you answer Medical
Questions? |
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We are very sorry but Medishop is unable to answer any medical
questions.
We recommend that you visit "The Health Supplements Information Service"
http://www.hsis.org for details on any particular supplement.
Their fact-sheets have been designed to present the important facts about
the main vitamins, minerals and other nutrients. They have all been
approved by their panel of experts. The fact-sheets include information
such as where the nutrient can be found in food, a description of what it
does, recommended intake, deficiency symptoms, who might benefit from
taking it and if there are any side effects/precautions.
Advice can also be sought by consulting
a medical herbalist. Call the National Institute of Medical Herbalists on
01392 426022 for details of a practitioner in your area. |
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What dose should I take? |
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It is important to stick to the dose suggested by the manufacturer, as
strict guide lines cover the levels in the products sold in the United
Kingdom.
For more information on the Daily Intake Guidelines, call
the "The Health Supplements Information Service" on 0207 370 2233 or
visit the web site
http://www.hsis.org and look for the links either to the "Factsheet"
or to the "Daily Intake Guidelines".
If you are on medication check with your GP prior to taking
supplements and inform him/her of any supplements you are taking if you
are about to be prescribed a drug. |
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Have you a catalogue of your
products? |
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We are in the process of revising our brochure. When it is available a
copy will be included with your order. |
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If I purchase more than one
item can I have a discount. |
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Due to the low trading margins on the internet we regret that we are
unable to offer a discount on two or three items. However if you intend to
purchase quantities of four or more then, before placing your order give
us a call on Free-phone 0800 043 66 99 between 8.00am and 6.00pm Monday to
Friday, except Bank Holidays or email us:
sales@medishop.co.uk |
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Are your supplements
suitable for vegetarians? |
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The following are suitable:
Multivitamins, Vitamin C, Vitamin B Complex, Folic Acid, Ginkgo Biloba,
St John's Wort, Selenium and Echinacea. |
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Who are you? |
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| medishop.co.uk |
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Dept. 50 St Loyes House
20 St Loyes Street
Bedford
MK40 1ZL
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You can contact us by:
e-mail: sales@medishop.co.uk
or Freephone:
0800 043 66 99
between 8am and 6 pm Monday to Friday except bank holidays. |
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